Returns and Exchange

98/99 is a unit of Poojavedika Studio LLP.

Returns:

We do not offer a return and refund policy, as each piece is made to order. Therefore, we encourage you to carefully review all product details and sizing information before making a purchase. Should you require any assistance with your purchase, please feel free to contact us at +91 8240758913.

Exchange: 

If there are any sizing issues with your order, we can only accommodate exchanges for a different size. Please note that exchanges are only available for products with standard sizes and not for custom-sized items. To initiate a size exchange, please contact us within 48 hours of receiving your product.

Please follow these steps for an easy exchange: 

1. Contact us at +91 8240758913 or shop9899.in@gmail.com.
2. Share your order number and name with us.
3. Specify the desired size for the exchange.
4. Ensure that the product intended for exchange is in its original packaging, with all original tags intact, and remains in its initial condition. This is essential for us to proceed with the exchange.

Note: The cost of couriering the product to our warehouse, should be borne by the customer. Also, no exchange will be possible during the sale period.

In case of damage:

WhatsApp within 48 hours of product delivery. Ensure to send an image of the damage along with your order number and name. The customer is responsible for covering the courier cost for returning the product to our warehouse. 98/99 will only cover the transaction expenses after the merchandise is repaired.